Privacy Policy

Privacy Policy 

We understand that your privacy is important to you and that you care about how your personal  data is used. We respect and value the privacy of everyone who visits this website, and as described  in Parts 5 and 6, below, we do not collect personal data about you unless you contact us. Any  personal data we do collect will only be used as permitted by law. 

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this  Privacy Policy is deemed to occur upon your first use of Our Site.  

If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.  1.Definitions and Interpretation 

In this Policy the following terms shall have the following meanings: 

“Account” – If applicable, means an account required to access and/or use certain areas and  features of Our Site; “Cookie” – Means a small text file placed on your computer or device by Our  Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details  of the Cookies used by Our Site are set out in Part 14, below; and  

“Cookie Law” – means the relevant parts of the Privacy and Electronic Communications (EC Directive)  Regulations 2003;]  

  1. Information About Us  

Our Site is owned and operated by: ZJ Mechanical Ltd trading as ZJ Building Services  Address: Unit 1, Park Drive Industrial Estate, Braintree, Essex, CM7 1AW 

Email address: office@zjbuildingservices.co.uk Telephone number: (01206) 489597 3. What Does This Policy Cover? 

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites.  Please note that we have no control over how your data is collected, stored, or used by other  websites and we advise you to check the privacy policies of any such websites before providing any  data to them.  

  1. What is Personal Data? 

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the  “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly  identified in particular by reference to an identifier’.  

Personal data is, in simpler terms, any information about you that enables you to be identified.  Personal data covers obvious information such as your name and contact details, but it also covers  less obvious information such as identification numbers, electronic location data, and other online  identifiers. 

ZJ Mechanical Ltd trading as ZJ Building Services Privacy Policy – 2022 

  1. What Are My Rights? 

Under the GDPR, you have the following rights, which we will always work to uphold:  

  1. a) The right to be informed about our collection and use of your personal data. This Privacy Policy  should tell you everything you need to know, but you can always contact us to find out more or to  ask any questions using the details above.  
  2. b) The right to access the personal data we hold about you. Part 13 will tell you how to do this.  
  3. c) The right to have your personal data rectified if any of your personal data held by us is inaccurate  or incomplete. Please contact us using the details above to find out more.  
  4. d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your  personal data that we have. Please contact us using the details above.  
  5. e) The right to restrict (i.e. prevent) the processing of your personal data.  
  6. f) The right to object to us using your personal data for a particular purpose or purposes.  
  7. g) The right to data portability. This means that, if you have provided personal data to us directly, we  are using it with your consent or for the performance of a contract, and that data is processed using  automated means, you can ask us for a copy of that personal data to re-use with another service or  business in many cases.  
  8. h) Rights relating to automated decision-making and profiling. We do not use your personal data in  this way.  

For more information about our use of your personal data or exercising your rights as outlined  above, please contact us using the details above.  

Further information about your rights can also be obtained from the Information Commissioner’s  Office or your local Citizens Advice Bureau.  

If you have any cause for complaint about our use of your personal data, you have the right to lodge  a complaint with the Information Commissioner’s Office.  

  1. What Personal Data Do We Collect? 

Subject to the following we do not collect any personal from you without your knowledge. If you  send us an email or complete our online contact form, we may collect your name, your email  address and any other information which you choose to give us. This also applies if you visit our  premises and complete any orders with personally identifiable data, the information on which we  would use to complete the order and may be kept for guarantee purposes.  

Please also see Part 14 on our use of Cookies and similar technologies and our Cookie Policy. 

ZJ Mechanical Ltd trading as ZJ Building Services Privacy Policy – 2022 

  1. How Do You Use My Personal Data? 

Under the GDPR, we must always have a lawful basis for using personal data. This may be because  the data is necessary for our performance of a contract with you, because you have consented to  our use of your personal data, or because it is in our legitimate business interests to use it. Your  personal data may be used for any of the following purposes:  

  • Providing and managing your Account;  
  • If applicable, Providing and managing your access to Our Site;  
  • Personalising and tailoring your experience on Our Site;  
  • Supplying our products AND/OR services to you. Your personal details are required in order for us  to enter into a contract with you.  
  • Personalising and tailoring our products AND/OR services for you.  
  • Communicating with you. This may include responding to emails or calls from you.  
  • Supplying you with information by email AND/OR post that you have opted-in to (you may  unsubscribe or opt-out at any time by contacting us using the details above.  
  • Analysing your use of Our Site and gathering feedback to enable us to continually improve Our Site  and your user experience.  

With your permission and/or where permitted by law, we may also use your personal data for  marketing purposes, which may include contacting you by email AND/OR telephone AND/OR text  message AND/OR post with information, news, and offers on our products AND/OR services. You will  not be sent any unlawful marketing or spam. We will always work to fully protect your rights and  comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC  Directive) Regulations 2003, and you will always have the opportunity to opt-out.  

Third Parties whose content may appear on Our Site may use third-party Cookies, as detailed below  in Part 14. Please refer to Part 14 for more information on controlling cookies. Please note that we  do not control the activities of such third parties, nor the data that they collect and use themselves,  and we advise you to check the privacy policies of any such third parties.  

We do not use any automated systems for carrying out any kind of profiling or decision making.  8. How Long Will You Keep My Personal Data? 

We will not keep your personal data for any longer than is necessary in light of the reason(s) for  which it was first collected. 

ZJ Mechanical Ltd trading as ZJ Building Services Privacy Policy – 2022 

There is no fixed time if you are a customer i.e. you have purchased our goods or services. We may  keep your data for reasons of guarantee or to contact you in the future if you have opted in to  marketing emails from us about our goods and services. You can opt out yourself at any time by  contacting us on the above details.  

If you have made an enquiry via our contact form and have indicated that you are happy to receive  marketing emails from us about our goods and services, there is no fixed time period. You can opt  out yourself at any time by contacting us on the above details.  

If you have made an enquiry by any means but have not provided express permission for us to send  you marketing emails about our goods and services in the future, we will only retain your data if the  reason for the enquiry dictates that it is reasonable to do so. Once it becomes unreasonable to do  so, we will delete your details. You can opt out yourself at any time by contacting us on the above  details.  

  1. How and Where Do You Store or Transfer My Personal Data? 

We will only store or transfer your personal data in the UK. This means that it will be fully protected  under the GDPR. The security of your personal data is essential to us and to protect your data, we  take a number of important measures, including the following:  

  • Personal data is kept securely either physically in a locked area and/or password protected on our  systems.  
  • If there is ever any need for transmission of your personal data over digital means, we ensure this  is done securely.  
  • Only certain authorised personnel ever have access to this data.  
  1. Do You Share My Personal Data?  

We will not share any of your personal data with any third parties for any purposes, subject to one  important exception.  

In some limited circumstances, we may be legally required to share certain personal data, which  might include yours, if we are involved in legal proceedings or complying with legal obligations, a  court order, or the instructions of a government authority.  

If any of your personal data is required by a third party, as described above, we will take steps to  ensure that your personal data is handled safely, securely, and in accordance with your rights, our  obligations, and the third party’s obligations under the law, as described above in Part 9.  

If for any legal reason any personal data is ever transferred outside of the EEA, we will take suitable  steps in order to ensure that your personal data is treated just as safely and securely as it would be  within the UK and under the GDPR, as explained above in Part 9. 

ZJ Mechanical Ltd trading as ZJ Building Services Privacy Policy – 2022 

  1. How Can I Control My Personal Data? 

In addition to your rights under the GDPR, set out in Part 5, when you submit personal data via Our  Site, you may be given options to restrict our use of your personal data. In particular, we aim to give  you strong controls on our use of your data for direct marketing purposes (including the ability to  opt-out of receiving emails from us which you may do by unsubscribing using the links provided in  our marketing emails OR at the initial point of providing your details by not giving your permission  for marketing emails on the contact form.  

You may also wish to sign up to one or more of the preference services operating in the UK: The  Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”),  and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited  marketing. Please note, however, that these services will not prevent you from receiving marketing  communications that you have consented to receiving.  

  1. Can I Withhold Information?  

You may access Our Site without providing any personal data at all. However, to use all features and  functions available on Our Site you may be required to submit or allow for the collection of certain  data.  

You may restrict our use of Cookies. For more information, see Part 14.  

  1. How Can I Access My Personal Data?  

If you want to know what personal data we have about you, you can ask us for details of that  personal data and for a copy of it (where any such personal data is held). This is known as a “subject  access request”.  

All subject access requests should be made in writing and sent to the email or postal addresses  shown above. There is not normally any charge for a subject access request. If your request is  ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be  charged to cover our administrative costs in responding.  

We will respond to your subject access request normally within 14 days and, in any case, not more  than one month of receiving it. Normally, we aim to provide a complete response, including a copy  of your personal data within that time. In some cases, however, particularly if your request is more  complex, more time may be required up to a maximum of three months from the date we receive  

your request. You will be kept fully informed of our progress.  

  1. How Do You Use Cookies? 

Our Site may place and access certain first-party Cookies on your computer or device. First-party  Cookies are those placed directly by and are used only by us to facilitate and improve your  experience of Our Site and to provide and improve our products and/or services. We have carefully 

ZJ Mechanical Ltd trading as ZJ Building Services Privacy Policy – 2022 

chosen these Cookies and have taken steps to ensure that your privacy and personal data is  protected and respected at all times.  

By using Our Site, you may also receive certain third-party Cookies on your computer or device.  Third-party Cookies are those placed by websites, services, and/or parties other than us. Third-party  Cookies are used on Our Site for collecting usage data (E.g. Google Analytics). These Cookies are not  integral to the functioning of Our Site and your use and experience of Our Site will not be impaired  by refusing consent to them.  

All Cookies used by and on Our Site are used in accordance with current Cookie Law.  

Before Cookies are placed on your computer or device, you will be shown a pop up requesting your  consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to  provide the best possible experience and service to you. You may, if you wish, deny consent to the  placing of Cookies.  

Certain features of Our Site may depend on Cookies to function. Cookie Law deems these Cookies to  be “strictly necessary”. Your consent will not be sought to place these Cookies, but it is still  important that you are aware of them. You may still block these Cookies by changing your internet  browser’s settings as detailed below, but please be aware that Our Site may not work properly if you  do so. We have taken great care to ensure that your privacy is not at risk by allowing them.  

Our Site uses analytics services. Website analytics refers to a set of tools used to collect and analyse  anonymous usage information, enabling us to better understand how Our Site is used. This, in turn,  enables us to improve Our Site and the products and/or services offered through it.  

The analytics service used by Our Site uses Cookies to gather the required information. You do not  have to allow us to use these Cookies, however whilst our use of them does not pose any risk to  your privacy or your safe use of Our site, it does enable us to continually improve Our Site, making it  a better and more useful experience for you.  

In addition to the controls that we provide, you can choose to enable or disable Cookies in your  internet browser. Most internet browsers also enable you to choose whether you wish to disable all  Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can  be changed. For further details, please consult the help menu in your internet browser or the  documentation that came with your device.  

You can choose to delete Cookies on your computer or device at any time, however you may lose  any information that enables you to access Our Site more quickly and efficiently including, but not  limited to, login and personalisation settings.  

It is recommended that you keep your internet browser and operating system up-to-date and that  you consult the help and guidance provided by the developer of your internet browser and  manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

ZJ Mechanical Ltd trading as ZJ Building Services Privacy Policy – 2022 

The law states that we can store cookies on your device if they are strictly necessary for the  operation of this site. For all other types of cookies we need your permission.  

You can at any time change or withdraw your consent from the Cookie Declaration on our website.  

Learn more about who we are, how you can contact us and how we process personal data in our  Privacy Policy.  

Your consent applies to the following domains: www.zjmechanical.com &  


  1. Changes to this Privacy Policy 

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law  changes, or if we change our business in a way that affects personal data protection.  

Any changes will be immediately posted on Our Site and you will be deemed to have accepted the  terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend  that you check this page regularly to keep up-to-date.

ZJ Mechanical Ltd trading as ZJ Building Services Privacy Policy – 2022